Payment and Shipping

The following conditions apply:

Shipping Policy

Delivery is carried out within Germany and in the following countries: Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Austria, Poland, Portugal, Romania, Switzerland, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary , USA, United Kingdom, Cyprus.

Shipping costs (including VAT)

Delivery within Gemany:
We charge 3.99 € for shipping. For deliveries to German islands additional costs may apply depending on the shipping method.

Shipments abroad:
Belgium, Netherlands, Austria: 10,90 €
France, Italy, Luxembourg, Poland, Spain, Czech Republic, United Kingdom: 15,00 €
other EU countries: 15,00 €
Switzerland: € 15,00 (Customers from Switzerland are kindly requested to note that the shipment is shipped from Germany. Swiss VAT, customs clearance and custom duties are not included in the final order and must be reimbursed to third parties .)
USA: 25,00 €
Other countries on request.

Any customs duties shall be borne by the buyer of the goods.

Returns:

The return within Germany is free for you. For foreign deliveries, the buyer takes the return postage for any returns.

Delivery Deadlines

Unless otherwise specified within the description of the article, the delivery of the goods is carried out in Germany within 1 - 3 days, and for deliveries to countries outside of Germany within 5 - 7 days. When paying in advance the delivery period begins after receipt of payment.
Please note that no delivery can occurr on Sundays and holidays.

In case of collections we will notify you by email about the availability of the goods and the collection points. In that case, no shipping costs will be charged.

Terms of payment

For deliveries within Germany, the following payment options are available:

  • cash on delivery
  • advance payment by bank wire transfer
  • payment by cash on delivery (plus a € 7.90 delivery fee, as well as a 2.00 € in delivery charges, which has to be paid directly to the delivery company)
  • payment by PayPal
  • payment by Sofortüberweisung
  • payment by invoice (via Billpay)
  • payment by debit (via Billpay)

For deliveries abroad, the following payment options are available:

  • advance payment by bank wire transfer
  • payment by PayPall
  • payment by Sofortüberweisung
  • payment by invoice (via Billpay)
  • payment by debit (via Billpay)

Further payment details

In individual cases we reserve the right to deliver the product only after receiving advance payment by bank transfer.

Our bank account details:

Ostsächsische Sparkasse Dresden

Inh: Ines Gnörich-Poschmann
Sort Code: 85050300
Account: 3120069514

IBAN: DE43 8505 0300 3120 0695 14
BIC: OS DD DE 81 XXX


For questions, you can find our contact details under Imprint.